Terms and Conditions

Effective date: 11 January 2026   

1. The Parties

This agreement is between you (the "Client") and Sarah Wood trading as Sarah Wood Coaching (the "Coach"). All references to "the Program" refer to Lean, Strong and Thriving.

2. Medical Clearance and Assumption of Risk

  • Medical Clearance: You represent and warrant that you are in good physical condition and have no medical reason or impairment that would prevent you from participating in resistance training. You confirm that you have obtained medical clearance from a qualified GP or specialist to understand and engage in a resistance training regime.

  • Inherent Risk: You acknowledge that strength and resistance training involve inherent risks of injury. By participating, you voluntarily assume all risks associated with such activities.

  • Duty to Disclose: You must inform Sarah Wood of any pre-existing injuries, medical conditions, or changes to your health status immediately.

3. Not Medical Advice

The coaching provided is not a substitute for professional medical advice, diagnosis, or treatment. Sarah Wood is not acting as a doctor, physiotherapist, or registered dietitian. Always seek the advice of your physician regarding any medical condition or nutritional requirements. 

4. Remote Technique Feedback

You understand that Sarah Wood is providing strength exercise technique coaching based solely on the video footage you provide. You acknowledge that a 2D video may not capture every angle of your movement. It is your responsibility to follow the video instructions provided by Sarah Wood Coaching carefully. If you feel pain or discomfort while performing an exercise, you must stop immediately and notify Sarah Wood.

5. No Guarantee of Results

While the Program provides the tools for success, individual results vary based on personal effort, genetics, and adherence to the program. No specific outcome or "transformation" is guaranteed.

6. Fees and No-Refund Policy

  • Free Clarity Call: To ensure the Program is the right fit, all prospective clients are provided with a complimentary Clarity Call prior to purchase. This serves as your opportunity to evaluate the service.

  • Refunds: Due to the digital and personalised nature of the coaching, all sales are final. No refunds will be issued once the Program has commenced. This does not affect your rights under the Consumer Guarantees Act 1993 if the services fail to meet a statutory guarantee.

7. Limitation of Liability

To the maximum extent permitted by New Zealand law:

  • Sarah Wood Coaching's total liability for any claim arising out of or in connection with the Program is limited to the total amount paid by you for the coaching services.

  • Negligence: Nothing in these terms excludes or limits liability for Sarah Wood's gross negligence or willful misconduct.

8. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. 

Contact 

If you have any questions, concerns or complaints about these Terms and Conditions  please contact Sarah Wood by email: [email protected]